True hospitality transcends good service. Excellent customer service  is essential for every business but it is not enough. Providing service  is the ​act of conducting tasks​. Providing hospitality is the ​art of  connecting with people​. Customers no longer base their loyalty on price, product, or even  great service. Rather, they come back to companies that… more BossLAB: Hospitality and Service Standards Workshop

Are you starting a business and just don’t know where to begin? The FREE Startup Roadmap workshop will provide you with the basic steps to start a business as well as help define and communicate your business idea or concept! To Register: Click here.  

Barb Wagner, Chief Economist for the State of Montana will provide a State of the Workforce address, with an overview of Montana followed by a look at the Yellowstone County Economy and Workforce. In addition, the session will talk about workforce trends, what we are seeing present day, and what is forecasted. Following the address… more Better Off in Billings Week: State of the Workforce and Workforce Trends

2020 was CRAZY! Being in MT, we were fortunate to not have to experience lockdown the same way our big city friends did. We weren’t the only ones that realized Montana is a pretty cool place to be, we saw a large influx of newcomers into our state, and into our community. To tell us… more Better Off in Billings Week: Talent Attraction – Learn From Local Recruiter and Real Estate Professionals

One of the four goals of BillingsWorks is “Alignment with Education: Ensure the alignment of education and training systems with current and future workforce demand. Promote educational opportunities to community partners and communicate demand/need for potential workforce.” This session features local experts in the education and business sector to tell us all of the cool… more Better Off in Billings Week: Aligning Education with Workforce Needs

Clark Snyder, a county sanitarian for Riverstone Health, will be discussing the ins and outs of Cottage Food vs Retail Food in this workshop. Topics to be discussed will be the rules and regulations for each operation and clarifying what can be made in a home kitchen and what cannot. Cottage Food applies to the… more Cottage Food | Food Retail: Rules and Regulations

The largest job fair in the state- meet with over 100 employers looking to meet you and hire you.